Platform
The ControlnCare Event Management System
A web-based event-management environment that receives, prioritizes, distributes, escalates, records, and reports events from healthcare, communications, security, and automation systems.
Architecture
One operational layer for your entire facility.
Devices and systems
- Nurse call
- Wandering
- Care sensors
- Access control
- Video
- Phone
- Duress
- Lockdown
- Environmental sensors
- Third-party systems
ControlnCare
Event Management System
Receives, prioritizes, distributes, escalates, records, and reports every event.
Staff, security, management, authorities
- Mobile applications
- Voice calls
- SMS
- Live displays
- Security consoles
- Management reports
- Automated actions
→ Evidence, analytics, and reports for every event
Capabilities
Everything a critical event needs, in one place.
- Unified live event dashboard
- Interactive facility maps
- Multi-site monitoring
- Event prioritization
- Role-based dashboards
- Staff assignment
- Mobile notifications
- Automatic escalation
- Event acknowledgement
- Resolution workflows
- Live status panels
- Video verification
- Access-event correlation
- Telephone and SIP integration
- Historical event search
- Scheduled and on-demand reports
- Response-time analytics
- Device supervision
- System health monitoring
- Custom integrations
- API access
Customizable workflows
Workflows shaped around your procedures.
Every organization has different procedures. The platform adapts to yours:
- Role-based notification
- Escalation by shift, floor, department, zone, or event type
- Multi-stage escalation
- Acknowledgement requirements
- Automatic voice calls
- Mobile push notifications
- SMS and email
- Live display panels
- Supervisor escalation
- Custom event priorities
- Custom resolution procedures
Intelligent event correlation
ControlnCare correlates information from multiple systems. A wandering event can be combined with door activity, resident location, nearby camera footage, staff notification, telephone escalation, and final resolution in one event timeline.
One event timeline — from first signal to resolution.
Communication
Phone, intercom, and mobile communication
- Integrated IP phone system
- SIP and VoIP integration
- Automatic calls to caregivers
- Room-to-staff voice communication
- Paging and public address
- Mobile push notifications
- SMS and email notifications
- Staff group calling
- Call recording integration where legally permitted
- Escalation when mobile alerts are not acknowledged
Deployment
Deployed the way your organization operates.
- Single facilities
- Multi-building campuses
- Multi-site operators
- Central monitoring centres
- On-premises deployment
- Private cloud deployment
- Hybrid deployment
- New construction
- Existing system modernization
- Legacy-system integration
AI-assisted operations
AI assists the response. People remain in control.
AI-assisted functionality is applied where it delivers credible operational value:
- Event prioritization
- Detection of unusual event patterns
- Identification of repeated or unresolved alarms
- Alarm-noise reduction
- Intelligent routing
- Video-event correlation
- Operational trend analysis
- Response-time analysis
- Predictive maintenance indicators
- Automated report summaries
- Workflow recommendations
ControlnCare does not claim autonomous medical diagnosis, guaranteed prevention, or automatic clinical decision-making.
